Local Network - National Coverage - Single
Point of Contact - Cost Effective Solutions - Comprehensive
Insurance Cover - BSIA Associate Member -
NSI Gold Accredited
National Keyholding and
Alarm Response Services
We make keyholding
and alarm response easy by acting as a single point of contact.
We make your job simple,
so you can forget phoning security companies the length and
breadth of the country to organise keyholding locally. With
one phone call to NIKARO your property portfolio can be covered
countrywide.
We organise and monitor the entire service,
leaving you free to get on with the important stuff. In addition,
we offer the safe alternative to putting your staff in danger
when answering alarm call-outs, removing this burden and giving
an unrivaled alarm response service.
Remember, NIKARO is the only dedicated
keyholding company in the UK, providing national peace of
mind for a wide range of different companies, from government
agencies to superstores.
We can tailor our services to your needs,
so call us today and discuss your keyholding and alarm response
requirements.
How does Nikaro National Keyholding
Work?
We offer our unrivalled service
by selecting leading Service Providers (SPs) nationwide – companies
who know their local area and are experienced in alarm response
services. Using a local network can also offer solutions
to many of your keyholding problems. But how does this service
actually work?
Each SP is selected on merit, and must conform to NIKARO’s
stringent
agreement for keyholding and alarm response services, including
carrying
out work to an audited standard.
One of the key benefits is that we negotiate all contracts
centrally, making
the process far easier for your company. Once a customer is
confirmed, the SP in whose area the work falls is notified.
The client is contacted by the SP to arrange a site survey,
and to complete draft assignment instructions. These are presented
to the customer for signature, and the SP then takes responsibility
for the keys. The service then starts on the date specified.
In the event of a call out or alarm activation, the responding
SP company submits an incident report by fax to the NIKARO
office by 0800 hours each day. Once we are satisfied that
all the required information has been provided we will forward
this report to you.
Our reporting service allows both of us to monitor the service
performance during the critical time – from the alarm
activation to response. We record the details of every ‘incident’,
and offer a breakdown of alarm activation activity to all
clients as part of our service. For national account customers
this reporting can either be broken down into regions, or
offered in a consolidated format to show our average response
time.
Don’t follow the pack...
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